Third Party Logistics: Bridging the Gap

Stuck in the middle with you!

Glad to be in the middle!

Why does the middle man (or woman) get a bad rap? Think about it–you hear the words, middle man, and you immediately think of someone who takes advantage of situations, trying to make a profit at someone else’s expense.

Third party logistics providers (3PLs) or freight brokers are often seen as middle men (or people) because folks don’t really understand the freight broker’s role in a smoothly working supply chain. 

Here at AM Transport, we’re glad to be in the middle. We make sure midwestern manufacturers are matched with the best small to midsize carriers for their unique needs. Committed to providing reasonable and CONSISTENT rates, we cultivate long-term relationships. It’s rewarding because it’s more fun to get to know people, but it’s also essential to navigating the almost constant disruption in the freight market.

We’ve been in the business for 32 years, so it’s safe to say we like what we do, and we’re pretty good at it.

Bridging the Gap!

Here at AM Transport, we are proud of the work we do to bridge the gap in your supply chain. For instance, our carrier representatives really get to know the carriers we work with. So if you have a job site delivery that requires specialized equipment, our carrier reps will hook you up with the carrier best suited for that job. In the same fashion, when you have 20 loads that have to go out today, we can tap our core carrier base to get that done pronto.

By the same token, our customer service team gets to know you and your business. We know your lanes and your specific needs. Our superior communication skills and our knowledge of the industry means you always know when your freight is picking up, where it is in the delivery process, and when it is on site. You always know that your invoice is going to match your quoted rate, and that if you have a problem, our team is here answering the phone 24/7/365 days a year. No, we don’t use voicemail or answering systems and you’ll never have to punch your way through a phone tree to talk to your representative.

And here’s something else. We’ve got excellent technology. Our TMS is state-of-the art. But even better, we know how to use technology to your advantage. Our technology is people-powered. Everyone at AM Transport is cross-trained in all aspects of the business. Yes, you’ll have a single point of contact, but everyone in our office can help you at any time.  

Don’t take our word for it!

You don’t have to take our word for it. Just check out Google and DAT reviews. No, we’re not fancy, but we’re dedicated to ensuring the success of the manufacturers we work with and the carriers who pickup and deliver your freight. We believe that true success only occurs when everyone operates at their full potential.  

Give us a call with your toughest lane, and we’ll show you how it’s done!