The Transportation Solutions You Need
Freight Broker, outsourced logistics, Small Carriers
We talk to logistics managers every day, so we understand when you say, “We prefer to work with assets,” that you want to work directly with carriers because you believe you get a better rate when you skip the freight broker in the middle. And the lowest rate is the holy grail, right?
You’re willing to put up with some aggravation for that low rate. And we all know what that aggravation looks like: poor communication, dropped loads, and having to depend on the spot market when you have to cover a hot load at the last minute.
We get it. You’ve become accustomed to these upheavals. You’ve come to expect less-than-stellar service. You think it’s just the name of the logistics game, and you’ve been playing this particular game for a long time. It’s just the way the transportation industry works, right?
You can have it all: the best carriers, excellent rates, and honest communication.
Let’s take a new customer we’ve been working with. We’ll call her Saundra.
Saundra gave us a call because a carrier she regularly uses dropped three of her JIT loads in one day. Saundra was aggravated and worried. Listen, it’s been a tough time for midwestern manufacturers. Truck capacity remains limited and expensive and her customers needed that product to keep their lines moving.
Because we’ve been in the logistics industry for 33 years and counting, we have great relationships with a wide array of the best small to midsize carriers in the midwest. So we were able to cover those three loads. Sure the rates were a little bit higher than Saundra typically pays, but we got excellent carriers on all three loads, made the appointments, tracked the loads (while providing updates), took care of the paperwork and paid the carrier. Saundra didn’t have to worry about a single thing.
It was a revelation for her. “I couldn’t believe how easy it was working with your team,” she said.
We were honest with Saundra and we’ll be honest with you. We can’t always beat the lowest rate you’ll find if you’re rate shopping. That’s because the exceptional carriers we work with have long-time drivers, excellent safety records, and exceptional equipment. What we can do is save you the time, money, and energy you have to expend when your load is dropped or late. You won’t have to shuffle all the paperwork or chase trucks. And those sleepless nights worrying about whether or not your hot load is going to deliver on time–you can kiss those sleepless nights goodbye.
Freight brokers bridge the gap!
Yes, the freight broker is a middle man. Here at AM Transport we do not have trucks of our own. And that’s a benefit to you. When you call us, we’re finding the best possible match for your freight. We’re not blinded by the need to put our own trucks on loads that don’t work for them.
Because we’ve been doing this for so long, we know carriers you’ll never find on your own. These carriers like working with AMT because we respect the hard work they do. We always pay detention and we provide quickpay.
In addition, we’re excellent communicators. And that means we answer our own phones. We don’t have a voicemail or an answering service or a phone tree. Just real people answering the phone because we know you don’t have time to waste. And we prefer to get ahead of any potential problems. At the same time, we’re here if you just need an update.
When you work with AM Transport, you are working with the best transportation experts in the industry. You’ll be given a single point of contact, but everyone on the team can help you because we’re all in the same office. Everyone here at AMT is cross-trained in all aspects of the logistics business. You never have to worry when we’re on the job.
And how’s Saundra doing?
We’ve been working with Saundra for a while now. She loves working with the team. She loves the reliability of a reasonable rate. She loves knowing that her freight is going to pickup and deliver on time. Things are running smoothly for Saundra, and that’s the way she likes it.
You can be like Saundra–just give us a call today to find out what it’s like to work with AM Transport Services. You’ll be so happy you did!