
Bigger doesn’t equal better!
In a recent blog post, Seth Godin explores whether or not it’s possible to “care at scale.”
He remembers “losing a client in 1987” and asserts that “small organizations pay attention and care very much about each and every customer” while the giants like AT&T and Verizon really don’t know the individual customers even exist.
To take the idea even further he uses the small farmer as an example:
“Small family farms have significantly higher yields than neighboring farms that are much bigger. That’s because the individual farmer cares about every single stalk and frond, and the person with a lot of land is more focused on what they think of as the big picture.”
Here at AM Transport, we care about every individual customer and carrier we work with. It’s one of the benefits of being a smaller broker. We get to know our customers and carriers. We get to know your individual needs. And we get the opportunity, day in and day out, to help you reach your goals.
It’s a privilege.