Managed Freight Services: Protect Your Reputation
3 minute read
Do you find it difficult to find qualified, fully-insured, reliable carriers; to negotiate reasonable rates or generate the right paperwork while tracking your shipments? And what happens when you experience last minute dropped loads, or blown tires, snow storms, or unexpected driver illnesses?
How do you protect your customers from these aggravations?
Because if you don’t protect your customers; if you can’t keep them satisfied; your reputation suffers. And when you lose your reputation, you lose business. It’s as simple as that.
But how do you both protect and boost your reputation while keeping costs in check?
Become a shipper of choice!
What is a shipper of choice?
2019 has been a pretty good year for shippers. With the advent of new technologies and lots of new logistics partners on the scene, capacity has been pretty loose. The problem with this scenario is it’s likely to change. The freight market evolves daily, and when capacity tightens (and it will), you don’t want to be left without the great carriers you rely on. One way to keep good carriers in your corner is to work hard to be a shipper of choice, an organization that carriers WANT to work with.
How do you become a shipper of choice?
The folks at FreightWaves keep it simple: “Make your drivers happy, and as a result you’ll probably be making your carriers happy. If you make your carriers happy, you’re going to be at the top of the list for moving your freight and keeping your product supplied.”
They offer a list of five things you can do to make your carriers happy that includes: paying quickly and accurately, keeping drivers out of detention, treating drivers with respect, being flexible, and promoting and offering transparency and visibility.
What’s Capacity Got to Do With It?
You want to be well-respected and consistent all the time, but it’s easy to forget when capacity is loose. Here’s the thing, you never know when things will change. New regulations, the Alcohol and Drug Clearing House, and natural disasters have the potential to disrupt the freight market at any time.
Historically, shippers are motivated to court carriers when costs rise and capacity is tight, but here at AM Transport Services, we suggest something a little different! We encourage you to take the long view and position yourself as a shipper of choice-or an enlightened shipper–during good times and bad.
Managed Freight Services at AM Transport Services: WE CAN HELP!
AM Transport Services is a leading provider of outsourced logistics services for manufacturers and distributors. For 30 years, we have cultivated a core carrier base built on best practices, transportation management strategy, capacity commitments, and exemplary service expectations. We work with the best carriers in the business. Our strong relationships with these carriers, our commitment to transparency and excellent communication translates into good relationships for you.
Our managed freight services include customized plans, worry-free scheduling, proven cloud-based technology, and in-depth reporting and transparency.
Carriers and customers alike benefit from our extensive knowledge of pickup and delivery. This expertise allows us to plan routes and schedule appointments that will be made on-time. You look great when your freight delivers on time!
We get to know you, your freight, and your lanes, and your customers. Using a high-touch model, we have our eye on your cargo from pickup to delivery. We forecast problems and prevent them before they occur. This sort of proactive and quick response time makes you look good!
YOUR REPUTATION MATTERS!
In business as in life, your reputation is how the world sees you. At AM Transport Services, your reputation is as important to us as our own. Take the long view and schedule a call today to learn more about our managed freight services.