Outsourced Logistics: Can you afford the lowest price?
3 minute read
Are you tired of inconsistent, unreliable logistics services and frustrated by providers who don’t answer their phones, don’t track your freight, and don’t care about your customers?
You’re not alone. In a $2 trillion industry, too many manufacturers and distributors are always looking for the lowest price for arguably one of the most important facets of their business–the handling, transportation, storage/warehousing, and final distribution of their goods.
It makes sense–of course you want the lowest price, right? But here’s the question. What kind of service do you expect for the lowest price? What kind of service do your customers expect from you? Because the fact of the matter is–when your cargo is late or damaged or doesn’t show up at all, it’s you your customer blames, not your logistics provider. It’s your reputation that’s on the line when your products are rejected because the pallets have shifted or the truck has been cited for regulation violations.
Maybe you can’t afford the lowest price.
Small to midsize manufacturers and distributors are notoriously averse to outsourced logistics services. We get it. They want to handle everything in house. And for years, this made sense. But the transportation of goods is changing every day. We could discuss technology changes for the next week and not begin to touch on the changes we’ll see in the next two years.
Most manufacturers and distributors simply do not have time to stay ahead of the technology curve, and neither do the logistics providers offering those low, low prices. And that’s not all, new government regulations and the possibility of massive weather events could play havoc with the loose capacity businesses have been relying on for the past 6 months.
Outsourced Logistics Services
The best way to negotiate these unknowns is to partner with a logistics provider who offers a full-suite of outsourced transportation solutions. Here at AM Transport, we’ve been in the business for 30 years. Our transportation experts are cross-trained–that means they collaborate instead of compete. It’s one of the benefits customers receive when they work with a smaller, more agile company.
Because we are a purposely flat organization, we don’t need decision trees. What does that mean? It means our team members can make the necessary and quick decisions to keep your freight on the road. We aren’t waiting for an okay from higher ups. The average tenure of our team members is 7 years. Don’t be afraid to ask potential logistics partners what their turnover looks like. It’s important. Our team members are career logistics experts who treat your freight like their own.
When you partner with AM Transport Services for outsourced logistics, you get the best technology and access to the best technicians in the business. You are provided with an online portal where you can access shipment information, tracking information, and load information. And when you want to talk to someone, all you have to do is call because we answer our own phones. You’ll never reach a voicemail or an answering service. We’re on call 24/7 365 days a year.
Don’t let your logistics provider ruin your reputation.
Don’t allow promises of the lowest rates blind you to the problems you’ll have to navigate. Schedule a call with the experts you can trust at AM Transport Services. Learn more about the benefits of outsourced logistics services.