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19 Apr TIA 2018–Thoughts from a First-Timer

Posted at 10:44h in 3PL, Best Practices, Conference by admin

by Connor Dixon, CTB I’ve been working at AM Transport Services for five and a half years. That’s why I was excited to attend my first TIA Convention this year. Even as a first-time attendee, I could see how the members of the TIA are a...

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16 Apr First Principles Thinking: The Difference Between a Good 3PL and a Great One

Posted at 13:07h in 3PL, Customer Service by admin

“First principles thinking is a powerful way to help you break out of this herd mentality, think outside the box and innovate completely brand new solutions to familiar problems.”  -Mayo Oshin What do business tycoon Elon Musk, the method of Socratic questioning, the famed philosopher Aristotle, and...

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20 Mar Don’t Let Your Logistics Partner Ruin Your Reputation!

Posted at 11:24h in Best Practices, Community, Customer Service, GPS by admin

Michael McKinney, CTB Who do you blame when the new stackable washer/dryer you ordered doesn’t show up? It was shipped--these days you can track almost any order--but it’s now a week or two late, and you’re tired of lugging your family’s clothes to the neighborhood laundromat. Are...

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01 Mar Voice Brokers On the Way Out?

Posted at 09:55h in 3PL, Best Practices, Customer Service, GPS, Innovation, Productivity, Technology by admin

Say Hello to the Future! How well do you know your broker? Is their website transparent and interactive? Can you pull it up on your mobile phone? What kind of Transportation Management System (TMS) do they use? They do have a TMS, right? Do they utilize...

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